Returns & Exchanges
At Sugar Loaf, we want you to love your new style, which is why we offer a hassle-free 30-day return policy for all unworn apparel with original tags attached. Simply follow our streamlined process to receive a full refund or exchange for a different size.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all garment tags are intact and including the printed packing slip.
Ship It Back
Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing